Billing Questions
- Overview
- Subscriptions
- Billing Questions
What's My Renewal Date?
Your platform membership automatically renews every month or year (depending on your specific billing plan) on the exact calendar date you initially activated your account.To keep ...
I Need A Receipt. How Do I Get A Receipt?
Need a receipt for your bookkeeping? No problem!You can find detailed information about all charges by clicking on your profile picture icon in the upper right corner, then selecti ...
Does That Pitch Charge Sales Tax?
Yes. Sales tax may be applied to your recurring and one-time payments according to the applicable sales tax rates in your country, state, province, territory, county, and/or city a ...
Why Is My Card Not Working?
Unfortunately, if your credit card isn’t working, there’s very little we can do to assist. That’s because our card processor is telling us that your bank is decli ...
I Have a Question Regarding a Charge
Curious about a recent charge from That Pitch? It's typically either your annual or monthly subscription fee.You can find detailed information about all charges by clicking on the ...