What Browsers Does That Pitch Work On?

  1. Overview
  2. Subscriptions
  3. What Browsers Does That Pitch Work On?

  • Browsers Supported: We recommend using Google Chrome or Safari for uploading your files to That Pitch. These browsers are optimized for compatibility and should accept your WAV files without issue.

  • Troubleshooting Steps:

    1. Try a Different Browser: If you're using Firefox, please switch to Chrome or Safari, as Firefox may sometimes block or fail to process specific audio file formats.

    2. File Format: Ensure that your WAV files are in the correct format (e.g., 44.1kHz, 16-bit). That Pitch supports WAV files but certain settings may affect file upload.

    3. Clear Cache: If switching browsers doesn’t help, try clearing your browser cache or using an incognito/private browsing window to prevent any cached issues from interfering.

Account Information:
If you are using a free account, please note that free users have access to unlimited uploads with placement in a single library. This does not limit you to only MP3 uploads. WAV files should still be allowed, as long as the correct browser and file format are used.

If you continue to encounter issues, please contact our support team with detailed information about the error you're experiencing, and we’ll be happy to assist further!

Thank you for your patience!