If you decide to close your account, you can manage and cancel your active subscription directly from your dashboard at any time.
Please review our network terms below to understand how an automated billing cancellation differs from a permanent data purge, and exactly when terminating your membership affects your active music assets.
Understanding Cancellation vs. Permanent Data Deletion
Our platform separates standard billing termination from a complete database offboarding:
Subscription Cancellation (Self-Service): This is an instantaneous, automated process handled directly through your dashboard. It stops all future recurring membership charges while keeping your profile completely open. Your distributed tracks and active YouTube Content ID administration remain 100% operational and active until the final day of your current paid billing cycle.
Permanent Data Deletion & Track Offboarding (Manual Ticket): If your goal is to completely destroy your raw audio files, pull your catalog immediately from all 100+ libraries, and purge your digital fingerprints from the YouTube Content ID registry without waiting for your billing cycle to end, you must follow the manual offboarding pipeline. This requires an authenticated support ticket under Account Settings → Support → Request Track Removal.
Step-by-Step Subscription Cancellation Procedure
To safely halt all future automated recurring charges on your account, log into your profile and execute the following sequence:
1.Navigate to Account Settings:
Click on the Gear Icon located in the top-right corner of your main navigation bar, and select "Manage Account" from the dropdown menu.
2.Access Your Billing Portal:
Select the "Billing" tab from your internal account menu, and then click on the secure "Manage Billing" button.
3.Confirm Subscription Cancellation:
Click "Cancel Subscription" within our encrypted payment gateway and follow the final on-screen prompts to confirm your billing termination.
⚠️ Critical Impact Notice: Post-Expiration Timeline
It is vital to understand that your music is not touched the moment you click cancel. Instead, your catalog remains fully active until your paid period runs out. The exact moment your pre-paid billing cycle officially expires and the account becomes inactive, our system systematically triggers the following catalog restrictions:
Library Takedowns: Any non-exclusive music uploaded during your active membership term will be systematically offboarded and deleted from our network of 100+ partner music libraries once the expiration date passes.
Pitching Deactivation: Your master assets will be permanently withdrawn from all curation queues, commercial sync briefs, and ongoing platform pitching pools at the end of the cycle.
Content ID Deactivation: Automated digital fingerprinting administration through our centralized YouTube registry will be deactivated upon expiration, and our system will stop tracking or collecting passive ad revenue on your behalf.
A Note on Tier Specifics: If you are on a Pro Tier and wish to preserve your active library distribution without continuous pitching privileges after your billing ends, do not hit cancel; instead, use the dashboard settings to downgrade your account profile. If you are on a Lite Tier, completing the steps above will queue your base profile for direct termination upon cycle expiration.
Simple version: Clicking "Cancel Subscription" under your dashboard's Billing tab stops future charges immediately, but your music and YouTube Content ID remain fully active until your current pre-paid period ends. Once that expiration date hits, your music is systematically removed from our 100+ partner libraries and pitching pipelines. To destroy files and wipe Content ID immediately before your cycle ends, submit a support ticket via Account Settings → Support.