We understand that subscription renewals can sometimes catch you by surprise. However, because our digital platform provides immediate, continuous access to sync briefs, pitching opportunities, and library networks, automatic recurring renewals are strictly non-refundable.
Our 14-day refund guarantee applies exclusively to initial signup membership payments, not to recurring renewals.
Why Renewals Are Non-Refundable
Immediate Access: The moment your subscription auto-renews, our platform delivers real-time marketplace briefs and active pitching privileges.
Continuous Overhead: Your slot in our music library system is reserved and continuously maintained, regardless of how often you actively log in.
User Responsibility for Account Management
We do not issue retroactive refunds if you forgot to cancel before your billing date, or if you did not utilize the platform during that billing cycle. Per our terms, it is the user's sole responsibility to track their renewal dates and cancel their subscription prior to the scheduled billing date. You can view your exact renewal date at any time in your account dashboard.
How to Prevent Future Charges
If you no longer wish to continue your membership, please follow our step-by-step guide to cancel your subscription immediately. Your premium access will remain fully active for the remainder of your currently paid period, and you will not be billed again.